Terms & Conditions
A legal disclaimer
Hello, Friend!
At Broccoli and Bees, we're passionate about growing beautiful gardens and protecting our buzzing bee friends. We're equally committed to protecting your privacy and being completely transparent about how we handle your information.
This Privacy Policy explains what information we collect, how we use it, and what choices you have. We've written it in plain English because nobody likes confusing legal jargon, right?
Information We Collect
Information You Give Us Directly
When you interact with our website, you might share information with us, including:
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Contact Information: Your name, email address, phone number, and mailing address
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Account Information: Username, password, and profile details if you create an account
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Purchase Information: Billing address, shipping address, and payment details (though we never store your full credit card information)
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Communication: Messages you send us through contact forms, emails, or social media
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Newsletter Preferences: What topics interest you and how often you'd like to hear from us
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Reviews and Comments: Your thoughts on our products or blog posts
Information We Collect Automatically
Like most websites, we automatically collect some technical information:
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Device Information: Your IP address, browser type, operating system, and device type
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Usage Information: Which pages you visit, how long you stay, and what you click on
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Location Information: Your general location based on your IP address (city/region level, not your exact address)
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Cookies and Similar Technologies: Small files that help us remember your preferences and improve your experience
How We Use Your Information
We use your information to:
Provide Our Services
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Process and fulfill your orders
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Create and manage your account
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Provide customer support
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Send you important updates about your orders or account
Improve Your Experience
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Personalize your website experience
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Remember your preferences and settings
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Recommend products that might interest you
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Analyze how our website is used to make improvements
Communicate With You
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Send you our newsletter (only if you've signed up)
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Share gardening tips, bee conservation information, and seasonal advice
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Notify you about new products or special offers
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Respond to your questions and feedback
Legal and Security Purposes
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Comply with legal obligations
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Protect against fraud and security threats
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Enforce our terms of service
Information Sharing
We don't sell your personal information. Period.
We may share your information in these limited circumstances:
Service Providers
We work with trusted third-party companies to help us operate our business, such as:
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Payment processors (like Stripe or PayPal)
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Shipping companies
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Email service providers
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Website hosting services
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Analytics tools (like Google Analytics)
These companies can only use your information to provide services to us and are contractually bound to protect your privacy.
Legal Requirements
We may disclose your information if required by law, such as:
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Responding to legal requests or court orders
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Protecting our rights or property
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Preventing fraud or other illegal activities
Business Transfers
If we're acquired by or merged with another company, your information may be transferred as part of that transaction.
Your Rights and Choices
You have several rights regarding your personal information:
Access and Correction
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Request a copy of the personal information we have about you
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Update or correct inaccurate information in your account settings
Deletion
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Request that we delete your personal information
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Note: We may need to keep some information for legal or business purposes
Communication Preferences
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Unsubscribe from our newsletter at any time
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Opt out of promotional emails (we'll still send important account-related messages)
Cookies
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Adjust your browser settings to block or delete cookies
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Note: This may affect your website experience
To exercise these rights, simply email us at [privacy@broccoliandbees.com] or use the contact information below.
Data Security
We take protecting your information seriously and use industry-standard security measures:
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Encryption: Your data is encrypted both in transit and at rest
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Secure Servers: We use reputable hosting providers with strong security practices
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Limited Access: Only authorized personnel can access your personal information
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Regular Updates: We keep our security measures current with the latest best practices
However, no method of transmission over the internet is 100% secure, so we can't guarantee absolute security.
Cookies and Tracking
What Are Cookies?
Cookies are small text files stored on your device that help websites remember your preferences and improve your experience.
Types of Cookies We Use
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Essential Cookies: Required for the website to function properly
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Analytics Cookies: Help us understand how visitors use our site
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Marketing Cookies: Used to show you relevant content and ads
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Preference Cookies: Remember your settings and preferences
Third-Party Cookies
We may use third-party services that set their own cookies:
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Google Analytics: Helps us understand website traffic and user behavior
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Social Media Plugins: Allow you to share content on social platforms
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Payment Processors: Enable secure payment processing
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
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Block all cookies
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Block third-party cookies only
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Delete existing cookies
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Receive notifications when cookies are set
International Users
If you're visiting us from outside [Your Country], please note that your information may be transferred to and processed in [Your Country], where our servers are located and our business operates.
Children's Privacy
Our website is not intended for children under 13. We don't knowingly collect personal information from children under 13. If you're a parent and believe your child has provided us with personal information, please contact us, and we'll delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:
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We'll post the updated policy on this page
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We'll update the "Last Updated" date at the top
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For significant changes, we'll notify you by email or with a prominent notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us
Questions about this Privacy Policy? We'd love to hear from you!
Email: [privacy@broccoliandbees.com]
Mail: [Your Business Name]
[Your Address]
[City, State, ZIP Code]
[Country]
Phone: [Your Phone Number]
Website: [Your Website URL]